Accessibility and safeguarding

Our website accessibility targets and how to request an alternative

The design of this website targets WCAG 2.2 AA, with keyboard navigation, visible focus, clear headings, text alternatives, reflow, and readable contrast. These are design and testing targets, not a certification, and independent quality assurance is still to be completed.

If a page or task creates an access barrier for you, tell us which page it is and your preferred format by email or phone. We will work with you on an accessible alternative.

How we protect participants, consent, and privacy

We treat every person with dignity. We work to protect every person who takes part in or is reached by our programs from harassment, exploitation, discrimination, and retaliation.

We do not publish a story, testimonial, image, or recording of a participant without consent, and material is reviewed for dignity and safeguarding before publication.

We keep personal information private. Concerns reported to us through the routes on this page are reviewed by the Quarter Hour team.

Services we do not provide and what to do in an emergency

Quarter Hour does not provide emergency, legal, medical, immigration legal, or financial services, and it does not offer crisis or clinical support.

If you or someone else is in immediate danger, contact your local emergency services.

How to report an accessibility or safeguarding concern

To report a safeguarding or accessibility concern, call +1 202-743-0088, or email info@quarterhour.org with the word Safeguarding in the subject line.

Please do not send identity documents or sensitive personal details. Concerns reported through these routes are reviewed by the Quarter Hour team.

Quarter Hour is based in Woodbridge, Virginia, United States of America.